Shipping + Returns

*We are currently shipping as normal but Royal Mail may have small delays due to the current Covid 19 situation.

Free UK Standard Shipping.

We pride ourselves on excellent customer service and speedy delivery. All orders will be dispatched from our UK warehouse within 24 hours. Order placed on weekends and pubic holidays will be dispatched on the next business day.

You will receive an email with tracking information once your order has been shipped. If you have any queries at all please contact hello@silkytots.com

Carrier	Transit Times	Shipping Rate
Standard - Royal Mail 48	2-3 days	Free
Premium - Royal Mail 24	24 hours	£4

Returns

We are happy to fully refund/exchange any unused items within 14 days of purchase. Please contact hello@silkytots.com for the return address (UK warehouse), should you wish to return/exchange an item.

Please note:

Returns can be accepted if the products have been opened to try for size etc. but must be unused, clean and returned in the original box, so please take care when opening.

Return shipping charges are your responsibility unless the product is faulty.