Shipping + Returns
|Country||Carrier||Transit Times||Shipping Rate|
|UK + Ireland||Standard - Royal Mail 48||2-3 days||
|UK + Ireland||Premium - Royal Mail 24||24 hours||£4|
From 1 July 2021 VAT is due on all commercial goods imported into the EU regardless of their value. We are part of the IOSS which means that, for orders not exceeding €150, we collect the VAT for you and pay that to the relevant local tax authorities, meaning you don't have to pay it on delivery.
For orders over €150, no tax charges will be applied at checkout but they may be charged directly via your local customs authority.
We are happy to fully refund/exchange any unused items within 14 days of purchase. Please contact firstname.lastname@example.org for the return address (UK warehouse), should you wish to return/exchange an item.
Returns can be accepted if the products have been opened to try for size etc. but must be unused, clean and returned in the original box, so please take care when opening.
Return shipping charges are your responsibility unless the product is faulty.